Privacy Policy

Woo Casino is committed to protecting player privacy and handling personal information responsibly. This Privacy Policy explains how information is collected, used, stored, and protected when users access the platform and its services.

Information Collection

Woo Casino may collect personal information provided during account registration, payment transactions, customer support interactions, and general use of the platform.

This information may include names, email addresses, contact details, payment information, device data, IP addresses, and gameplay activity.

How Information Is Used

Collected information may be used for account management, payment processing, customer support, identity verification, fraud prevention, responsible gambling monitoring, and platform improvement.

Player information may also be used to provide promotional offers, updates, and marketing communications where consent has been granted.

Cookies and Tracking Technologies

Woo Casino uses cookies and similar technologies to improve website functionality, remember user preferences, analyse traffic, and enhance the overall gaming experience.

Users may manage cookie preferences through their browser settings; however, disabling cookies may affect website functionality and access to certain features.

Sharing of Information

Woo Casino does not sell or rent personal information to third parties. Information may be shared with trusted service providers, payment processors, fraud prevention partners, and regulatory authorities where necessary to operate the platform or comply with legal obligations.

All authorised third parties are required to handle user data securely and confidentially.

Data Security

The platform uses encryption technology, secure storage systems, and internal security procedures designed to protect personal information from unauthorised access, misuse, or disclosure.

While strong security measures are implemented, no internet transmission or electronic storage method can guarantee complete security.

User Rights

Players may have the right to request access to their personal information, update inaccurate details, request deletion of eligible data, or withdraw consent for certain processing activities where permitted under applicable laws.

Requests relating to personal data can be submitted through the customer support channels available on the platform.

Third-Party Services

The platform may contain links to third-party websites or services. Woo Casino is not responsible for the privacy practices or content of external websites and encourages users to review third-party privacy policies separately.

Responsible Gambling and Age Restrictions

Woo Casino services are intended only for individuals who meet the legal gambling age requirement in their jurisdiction. The platform does not knowingly collect information from underage users.

Changes to the Privacy Policy

Woo Casino may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updated versions will be published on the platform, and continued use of the services constitutes acceptance of the revised policy.

Contact and Support

Players who have questions regarding this Privacy Policy or the handling of personal information may contact customer support through the official support channels available on the platform.